Information We Collect

scuffers may collect personal information that you provide directly, information collected automatically when you use the website, and information received from service providers involved in operating the store.

Depending on your interaction with scuffers, this may include:

• Contact details such as your name, email address, telephone number, billing address, and shipping address
• Order information such as products purchased, order number, order value, delivery details, and transaction status
• Account information such as login details, saved preferences, and account activity
• Customer service communications, return or exchange requests, and information included in messages sent to scuffers
• Marketing preferences and information about how you interact with promotional emails
• Device and browser information, IP address, website activity, approximate location derived from technical data, and cookie identifiers
• Fraud-prevention, security, and transaction-verification information

How We Use Personal Information

scuffers may use personal information to:

• Operate, maintain, and improve the website
• Process and fulfill orders
• Provide order, payment, shipping, return, and exchange updates
• Respond to product, account, or customer service questions
• Create and maintain customer accounts
• Send marketing communications when permitted
• Personalize website content and understand customer preferences
• Measure website performance and analyze visitor activity
• Detect, investigate, and prevent fraud, misuse, or security incidents
• Comply with applicable legal, accounting, and recordkeeping obligations
• Protect the rights, safety, and property of scuffers and its customers

Order Processing

When you place an order, scuffers uses the information you provide to review and process the purchase, confirm payment status, prepare the order, arrange delivery, send order communications, provide customer support, and manage returns or exchanges.

Order information may be shared with service providers only as reasonably necessary to complete the transaction, deliver the order, provide support, prevent fraud, or maintain required business records.

Payment Information

Payments may be processed through PayPal, Stripe, or credit card payment services. Payment details are transmitted to the applicable payment processor or payment network so the transaction can be authorized and completed.

scuffers may receive limited transaction information, such as payment status, transaction identifiers, billing details, or fraud-screening results. Full payment credentials are handled according to the applicable payment processor's own systems and privacy practices.

Cookies and Similar Technologies

scuffers uses cookies and similar technologies to support website functionality, remember preferences, maintain shopping sessions, understand website activity, improve performance, and help protect the website against fraud or misuse.

Cookies may be used for purposes including:

• Keeping products in your shopping cart
• Remembering website and account preferences
• Supporting checkout and account functions
• Measuring traffic, navigation patterns, and website performance
• Understanding how visitors interact with pages and features
• Supporting security and fraud-prevention measures
• Measuring the effectiveness of marketing communications

You may be able to manage cookies through your browser settings or available website preference controls. Blocking certain cookies may affect the operation of shopping, account, checkout, or preference features.

Analytics and Website Measurement

scuffers may use analytics technologies to understand website traffic, page visits, device types, referring pages, browsing patterns, checkout activity, and other interactions with the website.

Analytics information helps us evaluate website performance, identify technical issues, understand how visitors use the store, and improve the customer experience. Analytics data may be aggregated or associated with cookie, device, or browser identifiers.

Email Marketing

When you subscribe to marketing communications or otherwise provide permission, scuffers may send emails about products, collections, restocks, promotions, store updates, or other commercial information.

Marketing emails may use tracking technologies that help us understand whether a message was delivered, opened, or interacted with. This information may be used to measure communication performance and improve future messages.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in a marketing message. Unsubscribing from marketing does not prevent scuffers from sending necessary transactional or service-related communications about an order, account, payment, return, exchange, or support request.

Service Providers

scuffers may share personal information with service providers that perform functions needed to operate the online store. These functions may include website hosting, order processing, payment processing, delivery support, customer communications, analytics, email services, security, fraud prevention, and technical support.

Service providers receive information only as reasonably necessary to perform their services, process transactions, support the website, or comply with applicable obligations. Their handling of information may also be governed by their own privacy terms.

When Information May Be Disclosed

In addition to service providers, scuffers may disclose personal information when reasonably necessary to:

• Complete an order or requested service
• Respond to a valid legal request or legal process
• Investigate suspected fraud, abuse, or security incidents
• Protect customers, the website, or the rights and property of scuffers
• Enforce applicable store terms and policies
• Support a business reorganization, financing, sale, transfer, or similar transaction, subject to appropriate handling of personal information

scuffers does not disclose personal information merely because a person or organization requests it. Requests are reviewed based on their purpose and applicable requirements.

Data Security

scuffers uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online transmission or storage method can be guaranteed to be completely secure. Customers should protect account passwords, avoid sharing login credentials, and contact scuffers if they believe their account or personal information may have been compromised.

Data Retention

scuffers retains personal information for as long as reasonably necessary to provide services, maintain customer accounts, process orders, manage returns or disputes, prevent fraud, maintain security, meet accounting or recordkeeping needs, and comply with applicable obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, the status of an account or order, and whether the information is needed to resolve a request or protect legitimate interests.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request certain actions concerning your personal information, including:

• Access to personal information held about you
• Correction of inaccurate or incomplete information
• Deletion of certain personal information
• Restriction of certain uses of personal information
• Objection to certain processing activities
• A copy of certain information in a portable format
• Withdrawal of consent where processing is based on consent
• Opting out of marketing communications

To submit a request, email [email protected] with the subject line “Privacy Request.” Include enough information for us to understand the request and reasonably verify that it relates to you.

scuffers may request additional information to confirm identity, protect customer information, or clarify the scope of a request. Some requests may be limited where information must be retained or processed for security, transaction, recordkeeping, dispute, or other permitted purposes.

Children’s Privacy

The scuffers website is not intended to collect personal information knowingly from children who are not legally permitted to provide it or make online purchases without appropriate authorization.

If you believe a child has provided personal information to scuffers without appropriate authorization, contact [email protected] so the situation can be reviewed.

International Users

Customers may access the scuffers website or place orders from different countries. Personal information may therefore be processed or stored in locations outside the country where it was originally collected, including locations where service providers operate.

Privacy and data-protection rules may differ between countries. scuffers takes reasonable steps to handle personal information in accordance with this Privacy Policy and applicable requirements.

External Websites and Services

The scuffers website may contain links to external websites or services. scuffers does not control the privacy practices, content, or security of external websites. Review the privacy information provided by the relevant external service before submitting personal information.

Updates to This Privacy Policy

scuffers may update this Privacy Policy when website practices, operational needs, technology, or applicable requirements change. The revised version will be posted on this page with an updated “Last updated” date.

We encourage customers to review this page periodically to understand how personal information is handled.